What Does FDANZ Do?
Caring professionalism
The choice to join and be accepted into FDANZ means a commitment
by members to provide a thoroughly professional and high quality
service.
Caring professionalism best sums up the intention of an FDANZ
Funeral Director. This stems from:
- a commitment to the code of ethics and code of
conduct
- a requirement that those on the FDANZ Register of Funeral
Directors have a nationally recognised qualification in funeral
directing
- mandatory on-going training
- the experience to provide practical assistance and considerate
support to you and your family
- a broad understanding of religious and ethnic customs
- familiarity with legal obligations and local authority
regulations.
Members are regularly monitored by the Association and ongoing
education, and training is promoted and coordinated through the
industry training organisation, the Funeral Service Training Trust
(FSTT).
Nationwide
Members of the association elect an executive board, which,
along with the help and guidance of a full time executive officer,
run the affairs of the association. The FDANZ National Office is
based in Wellington.
The association also operates a district structure with the
country divided into five regional groups which are administered by
district committees - Auckland, Waikato-Bay of Plenty, Wellington,
Canterbury/Nelson/Westland/Marlborough and Otago/Southland.
Involvement in our communities
All FDANZ members take pride in their involvement and
relationships with their communities. A particular highlight in
2004 was our involvement in the funeral service for the Unknown Warrior.
FDANZ also works with allied industries to raise awarness of issues
surrounding bereavement and death.
Complaints resolution
In the very unusual event of a dispute or complaint with the
service provided by an FDANZ funeral director, the issue will be
dealt with by an established complaints resolution procedure. This
is further protection for you and the assurance of the high
standards the FDANZ expects its members to provide.